Position Overview Our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success. As a Business Analyst within our Payment Operations Group, you will be remotely based. Work may be performed from a quiet, confidential space in a home location, approved by us. This position may not be available in all geographic locations. Qualifications: Level 2 Support of Payment Operations Processing Participation with monthly new code release testing Analysis of payment operations Day-to-Day Testing support for applications Attention to Detail in all tasks Problem Solver with strong analytical skills Desired but not required: Knowledge of Payment Systems: Fedwire, Real Time Payments, Swift messages, ACH, and Chips SQL Querying Skills The schedule for this role is Monday-Friday, during daylight hours. Job Description In this role, you will: Conduct research, collect and interpret business requirements, and participate in the development and review of processes and procedures, workflow analytics, and reporting. Analyze information technology requirements in business processes. Assist in obtaining and identifying the business requirements needed to carry out and improve applicable business processes. Translate business needs, processes, and procedures into a workable system and articulate specific software requirements by communicating with applicable stakeholders. Develop and maintain all applicable policy and procedure documentation, and documents for IT applications, system specifications, and test plans, according to existing standards and methodologies. Work closely with business and technology staff to deliver project results while implementing risk analysis and meeting required deliverables. Support the development, analysis, and distribution of relevant reporting. Our Expectations We expect our employees to: Be Customer Focused: Understand the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and leverage that information in creating customized customer solutions. Manage Risk: Assess and effectively manage all risks associated with business objectives and activities to ensure they adhere to and support our Enterprise Risk Management Framework. Education Bachelor's degree required. Certifications and Licenses No required certifications or licenses. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive-eligible with payment based on company, business, and/or individual performance. Application Window This opening is generally expected to be posted for two business days from 06/25/2024, although it may be longer at the business's discretion. Benefits We offer a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long-term disability protection 401(k) with company match, pension, and stock purchase plans Dependent care reimbursement account Back-up child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Additionally, we generally provide the following paid time off, depending on your eligibility: Maternity and/or parental leave Up to 11 paid holidays each year 8 occasional absence days each year, unless otherwise required by law Between 15 to 25 vacation days each year, depending on career level and years of service Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) We provide equal employment opportunities to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

Employment Type: Full-Time

Salary: $40000.00 - 90000.00 Per Year

Education Level: No formal educational credential