Are you passionate about leveraging Salesforce to empower businesses and enhance customer experiences? We are seeking a skilled Salesforce Consultant to join our team. In this role, you will have the opportunity to work remotely from the comfort of your home on the East Coast, with occasional travel to customer locations as needed. Key Responsibilities: Salesforce Expertise: Bring your 7+ years of hands-on experience with Salesforce, with a strong focus on Service Cloud. Proficiency in Lightning Web Components (LWC), Apex development, and configuration is essential. Possession of relevant Salesforce certifications will be highly regarded. Technical Skills: Demonstrate a solid understanding of integrations, troubleshooting capabilities, and familiarity with Public Sector Foundation Solutions (PSF) to drive effective solutions for our clients. Project Management: Showcase your ability to effectively manage release plans and execution, ensuring timely delivery and meeting project objectives. Communication & Collaboration: Excel in both verbal and written communication, enabling seamless collaboration with our offshore development team and clients across different time zones. Support Mindset: Utilize your knowledge of Service Level Agreements (SLAs), priorities, and application severities to deliver top-notch support to our clients. Background in ITIL practices will be advantageous. If you are ready to embark on an exciting journey with us and make a meaningful impact through your Salesforce expertise, we encourage you to apply today. Join us in shaping the future of customer engagement and business success!
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